Course curriculum

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  • 1

    Introduction

    • Welcome!
  • 2

    Module 1

    • Module 1 Introduction

    • Why is trust so important?

    • The cost of trust

    • Trust in a virtual world

    • Building trust remotely, a few challenges ahead

    • A bit of brain science

    • Module wrap up quiz
  • 3

    Module 2

    • Module 2 Introduction

    • Can trust be measured?

    • Are you trustworthy?

    • Does your team have what it takes?

    • Are you setup for success?

    • What about interpersonal trust?
  • 4

    Module 3

    • Module 3 Introduction

    • Picture this scenario

    • The behaviors of trust

    • Behaviors to watch for

    • Addressing low trust
  • 5

    Module 4

    • Module 4 Introduction

    • Role of managers in building trust

    • Winning practices to building trust remotely

    • Quick assessment ; How am I doing as a manager?

    • Terminal's take on winning practices to build high trust

    • Where do I start?

    • Manager guide to building trust

    • Manager checklist to building high trust

    • Final Quiz
  • 6

    Conclusion

    • Retention Tips
  • 7

    Course Material & Resources

    • About this section

    • Stephen M.R. Covey

    • Brene Brown (The anatomy of trust)

    • Brene Brown's video summary

    • Ken Blanchard, the ABC trust model

    • Other Resources & References